Account & Data Deletion · Version 2.0 · Effective date: 13 September 2026
Data Controller: Lumeorix (operating the KLKToki service) — [email protected]
This page explains how KLKToki users can request deletion of their account and associated personal data, what is deleted, what may be retained and for how long, and how to contact us. This information is provided for transparency and to satisfy platform requirements (including Google Play). Deletion is available to every account holder worldwide.
You may delete your KLKToki account at any time. Deletion permanently closes the account and removes or anonymizes personal data associated with it, subject to the limited retention categories described below. After deletion you will no longer be able to sign in with that account.
Sign in at klktoki.com or in the KLKToki mobile application. Open your profile settings. Select Delete account and confirm the irreversible action. Follow any on-screen verification steps (for example re-entering your password). When the request completes successfully, your session ends and the account enters the deletion workflow.
If you cannot access the in-product control, email [email protected] from the same address used to register the account, with the subject line “Delete my account”. Include your username and a brief confirmation that you request permanent deletion. We authenticate ownership of the account before acting. We process valid email deletion requests within seven (7) business days.
Upon account deletion we delete or anonymize, as applicable: profile identifiers (name, username, email, avatar, biography); user-generated content associated with the account (posts, photos, videos, comments, reactions, music uploads) to the extent technically and legally feasible; private messages and friends/relationship lists tied to the account; device and session records linked to the account; and preference/settings data. Content you shared that others still lawfully retain copies of (for example messages already delivered to another user’s device) may persist on those devices outside our control.
Payment, donation, and tax/accounting records may be retained for the period required by applicable financial law. Security and anti-abuse logs (for example login attempts and fraud signals) may be retained for up to ninety (90) days. Legal holds, dispute records, or data needed to establish, exercise, or defend legal claims may be retained for the duration required by law or the dispute. All other personal data is deleted or anonymized within a maximum of ninety (90) days after the deletion request is accepted, unless a longer period is legally required.
You may remove or edit much of your content and profile information from within the Service without deleting the entire account. For broader erasure requests while keeping the account, contact [email protected]. We will explain what can be erased operationally and any legal limits.
Account deletion and privacy requests: [email protected]. For a complete description of how we process personal data, see the Privacy Policy.